The player from Bolivia had been blocked from his casino account for a month after passing an additional verification. The player from Chile highlighted significant flaws in the responsible gaming policies of PinUp Casino, where he had managed to create multiple accounts despite being self-excluded. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Pin-Up Casino, account management, withdrawal process, etc. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations. Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are.
It’s great to see that our platform delivers the kind of experience players appreciate. Pin-Up Casino promises to provide players with a seamless gaming experience. On the other hand, it is one of the few casinos to accept Bitcoin, which is an advantage that helps it appeal to players looking for crypto banking options. Pin-Up Casino offers players an incredible number of live dealer games, including roulette, blackjack, poker, baccarat, and dice.
Other Promotions
The player from Chile had won and requested a withdrawal, but upon waking, he discovered that his account had been blocked due to alleged duplication, despite having only one verified account. The player demanded an urgent review of their case and a full return of their funds. The player from Mexico had requested account deletion in 2023 but later discovered that it had been blocked instead. Despite these efforts, the casino stood by its decision, leading to the complaint being rejected by the Complaints Team based on the player’s failure to provide a full address at the time of registration. The player from Azerbaijan had an account with Pin-Up Casino that was created three years ago and had passed KYC verification. The complaint was marked as resolved after the player communicated with the casino and provided the necessary information, which led to a successful withdrawal of his winnings.
After opening a new account, they faced restrictions on checking and withdrawing funds due to claims of duplication. The player had maintained that he provided accurate information during registration and had offered to verify his transactions and provide evidence of his compliance with the rules. However, despite completing it, the casino had not responded, resulting in delays and withholding of his winnings. Despite completing the verification process and sending various documents, the casino continued to request the same documents, claiming they needed originals. He found the sudden requirement and delays suspicious and believed the casino was avoiding paying his winnings. The player retained the option to reopen the complaint in the future if he chose to resume communication.
The Trustpilot Experience
- I really like everything.I’ve played on other platforms, but PIN-UPS are the best for me.I am pleased with the fast withdrawal of money .The support service is on top, they will promptly help with everything.
- Besides, the casino also offers you a trial play feature of the game.
- Pin-Up Casino is a very big online casino based on our estimates or collected information.
- Withdrawals are fast, and all payouts are processed without any delays.A special thanks to the support team – they work efficiently, are always polite, and ready to help with any question.The bonus system is one of the best I’ve seen.
Login or Sign up to be able to manage and edit your reviews later on. If you are not sure if the casino is the best fit, this tab will guide you to have the best answer! On this page, you can find the general information of Pin-Up Casino such as website-supported languages, or its restricted countries. Besides, it’s a pity to announce that the casino does not offer a loyalty program or a VIP program. Besides that, the casino also offers 250 additional free spins.
Responsible Gambling
- It’s great to see that our platform delivers the kind of experience players appreciate.
- I really enjoy the game variety – there’s always plenty to choose from, from classic slots to live dealers.
- However, despite completing it, the casino had not responded, resulting in delays and withholding of his winnings.
In addition to a welcome for new players,Pin-Up Casino also offers other great promotions such as cashback rewards and daily offers for all players. New players will receive a welcome bonus after their first deposit of 100% bonus up to € 500. Bonuses are always the most noticeable factor in the casino, so Pin-Up Casino promises to bring a full range of promotions for each player when playing at it. Therefore, if in an emergency, it is recommended to use the live chat feature available on the casino website by leaving texting for assistance.
100% hasta €500 + 200 tiradas gratis 100% hasta 100,000 CLP + 120 giros gratis 275 % hasta $2,295,000 CLP + 330 giros gratis Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. It’s great to know the platform meets your expectations and brings you a positive experience.We’ll keep working hard to make sure every moment with us stays just as enjoyable and reliable.
Pin-Up Casino payment methods
The casino has given me some nice bonuses a couple of times. They offer a generous welcome package upon registration, followed by regular promotions and free spins.I highly recommend Pin-Up as a reliable and fair gaming platform. I trusted them, I followed every instruction, yet they shut my account unfairly.If my account is not restored, I will expose this injustice across every social media platform. I really like everything.I’ve played on other platforms, but PIN-UPS are the best for me.I am pleased with the fast withdrawal of money .The support service is on top, they will promptly help with everything. Pin-Up Casino’s user-friendly interface and fast payouts make for a comfortable gaming experience!
Account Blocked After Multiple Verifications – Unfair and Unjust
The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. As far as we know, no relevant casino blacklists include Pin-Up Casino. Seeing as we have found some serious issues regarding the fairness of this casino’s T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution. In our Pin-Up Casino review, we extensively examined and analyzed the Terms and Conditions of Pin-Up Casino. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
Withdrawals are also very easy; the casino will process your withdrawal request within 24 hours. Besides, the casino accepts more than 10 different currencies, including RUB, UAH, BRL, TRY, PLN, UZS, BGN, MDL, AZN, IDR, COP, ARS, KZT, INR, EUR, and USD. If you are a prize-seeking enthusiast, Pin-Up Casino is ready to provide you with progressive jackpot games that bring significant profits for the luckiest people.
That means if you deposit € 500 into your account, you will get a https://pinup-download.com.in/ € 500 bonus, a total of € 1000 to play. If you want more information, you should check this section before you go directly to customer support. Besides, the casino website also has a FAQ section that discusses some critical issues. Pin-Up Casino’s customer support team is well trained and friendly. You can contact the casino representative via email at email protected; you will receive a response within 24 hours. The wide range of casino promotions cannot be missed, with the attractive welcome bonus and various promotions such as birthday gifts, daily promotions.
Replied to 75% of negative reviews The platform works stable, without any problems. I definitely like the Pin-Up casino,I feel confident here.I have been using the bookmaker’s services for several years now, and my impressions are extremely positive.I’m especially pleased with the us…
Player reports the casino’s risky practices for self-excluded individuals.
He sat at home, missed, and tried your casino for the first time. Fair play and a great gaming atmosphere are what we’re all about. Thanks for sharing your experience! Our goal is the strict observance of the rules and the protection of the interests of the entire player community.Thank you for your understanding.
Player complaints about Pin-Up Casino
The casino also claims that they will continue to add new titles to the fullest player needs. Currently, the casino is affiliated with several leading reputable software providers such as NetEnt, Microgaming, Play’n GO, Endorphina, Quickspin, Habanero, etc. Arguably, this is one of the few casinos with such a large number of options, around 40+ options. Note that there is no trial mode in the live dealer game, so if you want to experience it, you have to top up cash before entering the match. This game always attracts players due to its practicality that allows players to match the wits with the real dealer, not the software system. In particular, most video slots have bonus spins for players, increasing your chances of winning and getting money back into your pocket.